FIRST CALL
DISCOVER HER WHY FOR THE PARTY
Following up a day or two after the party is booked will help your hostess keep her excitement high and let you start planning the party of the century!
Here’s your guide to the first call:
1 | Confirm the party. Make sure you’re both on the same page for the date and time. (If she needs to change the date, it’s best to find out now, before the guests are invited!) |
2 | If she has sent you her completed Party Kickoff Form, review the information she provided and make sure you understand what she’s looking for in a party. If you don’t have the completed form yet, go through the questions with her. (Hint: Take notes!) |
3 | If you haven’t received the 40 Guests in 4 Minutes list, ask her how it’s going. Offer to go through the list with her if she needs help, and remind her to ask guests to bring a friend. |
4 | Ask for contact info (phone numbers and email addresses) for the guests so you can send them updates. (You can also send messages to the hostess to forward on to her friends, but if possible, get the contact info yourself.) |
5 | Confirm her preferred method of communication (phone, email, text, etc.) and let her know you’ll be in touch soon. |
AN ATTITUDE OF GRATITUDE
Every interaction with your hostess should end with a thank-you for booking the party. Let her know you appreciate her business!
“GHOSTESS”
Can’t get your hostess on the phone, even though you scheduled a time to talk? Jump to the troubleshooting guide to figure out how to reconnect!
AFTER THE CALL
When you’ve finished chatting with your hostess, head to the Consultant Online Office (COO) and enter the party under My Business > My Parties. You’ll generate a link you can send to your hostess that will allow her friends to shop her party online and boost her hostess rewards.
THE OL’ ONE-TWO
After your call, reinforce your hostess’s excitement by sending her an email with party details! Go to the resources section to see an example.